Here’s an example of the dilemma facing operators and, in this case, Kent council at peak times. Complaints and petitions suggesting that the council supported 267 rural ramble between Hawkhurst and Tunbridge Wells & Tonbridge is overloaded. It’s a dedicated school journey but a registered local bus service. It’s supposed to be full to the point where pupils are alleged to have to stand on the stairwell. But calls for change have come to nought because Kent has no funding to increase capacity.
Dilemma no. 2 is something you often find with regard to school transport. Pupils are illogical. Said a Kent spokesman, “I am satisfied the current arrangement is safe and robust and ensures all passengers are able to travel to their destinations”. What this says to me (though I may be wrong) is that the capacity of the vehicle isn’t actually being exceeded. By capacity, I mean this to include standing capacity. If pupils then chose to ignore advice and stand on the stairs (they shouldn’t) then that’s a matter for them and the operator. Policing it is rather more difficult.
One parent was moved to say, “We would not agree to travel to work this way”. No, I bet they wouldn’t. And, given the rural and wealthy nature of this area of Kent, I bet they don’t need to. Others are less fortunate. Here’s dilemma no. 4. Whether by train or bus, larger urban areas see regular standing passengers. It’s certainly true of the Network South East rail area which, of course, includes Kent. And I’d wager that in Manchester, Birmingham and London, school pupils and others regularly stand on road & rail vehicles. It’s accepted and part of the fabric. Rural populations tends to associate school transport with closed contract coaches, with a seat for everyone and seatbelts but this obviously isn’t true in every case. Perhaps expectations are different in rural areas.
“To make matters worse, the bus takes up to two and a half hours to complete its journey to Tunbridge Wells, frequently making the children late for school”. That’s one nightmare of a school transport journey. But in itself, this isn’t going to make children late. Traffic around Tonbridge & Tunbridge Wells probably is. Dilemma no. 5, then, is to set out 10 minutes earlier than the current 0649. Ouch. And, general congestion is a fickle thing. When light, it will mean pupils arriving earlier than they need to.
I don’t know the area but my guess is that those who travel at 0649 probably choose to do so rather than attend a more local school. Once the bus gets to Cranbrook, it’s relatively direct to Tunbridge Wells, though running times seem to reflect the reality of the roads and villages served. That’s dilemma no. 6. No one runs a bus slower than it needs to. Without using a helicopter to get to school, it’s somewhat unlikely that you can do much to speed up the bus.


17 comments:
Dilemma number 7 - how to respond to any or all of those 6 dilemmas? (-:
Perhaps the closing down of schools is really the problem.
Seems odd for this to have become a problem so late in the school year. Surely the situation should now be easing as we hit exam periods and the older children aren't travelling every day?
According to that timetable the bus goes to Tunbirdge Wells!
I think if I'd had a helicopter to take me to school rather than a manky set of B20 DMSs, I'd probably have enjoyed the school run more!
It certainly is an odd time of year for an overloading problem to arise. It's supposed to be a DD and an SLF, though the Arriva depot at Tunbridge Wells is notorious for not adhering to scheduled types, so it's entirely possible that two single decks or even an MPD are being used, which would severely impact on capacity.
By the way, Kent County Council has partly execarbated the problem with its Freedom Pass - £100 up front for a year's travel on all of Kent's bus services for 11-16 year olds. This was a political decision to reduce congestion at school times, and of course requires up to £400 in subsidy on top. Which means that going to the more distant Tunbridge Wells grammar or denominational schools costs the same as going to those nearer by.
Given that there are two secondary schools in Cranbrook – one of which Ofsted have judged 'outstanding', which is the highest grade – and another outstanding school in Battle (which is much closer to Hawkhurst than Tonbridge or RTW is), you do have to wonder about the sanity of parents who choose to send their kids to schools that are much further away and then complain about the transport arrangements.
To be honest, I am very surprised that Kent CC are providing this service. Round here, the councils don't pay for buses to take kids away from their local school to a more distant one. While there are some buses that do that, they are either funded by the school or PTA, or charge commercial fares.
Nice to see "Network South East" being reinvented ;-)
I do wonder at the sanity of parents who send their kids to schools miles and miles away. Surely (!?) there must be a suitable school closer than 2 hours away? (Other posts seem to suggest there are)
And if the parents think people standing on a bus is "unacceptable" then they need to spend a bit of time travelling on any London bus route that passes anywhere near a school at school kicking out time. They would then know what "full" means. I can't get on my local route at 1530 on school days.
Time for the parents to revisit Planet Earth.
A typically Kent problem with it's selective schools and with the freedom pass. That said, operators like the freedom pass as it gives them a steady income, which in Stagecoach's case has been used to provide a lot of new double decker buses in the past few years.
Other council areas don't have Grammar Schools and the level of selection that goes on in Kent - these long bus journeys aren't isolated instances.
I agree with Anonymous 03 June, 2012 16:35. It seems nothing has changed for the better since I lived in Kent from 67 to 78. For us the allocated Comp was 10 miles away and the contract bus often did not turn up.
Because of the lousy way Kent treated the lower fliers, we moved over the border where the comprehensive system operated and was very good too.
An OT example of Kent snobbery and attitudes: at a parish meeting we were categorised in to Men of Kent, Kentish Men, and dwellers in Kent.
Feudal+!
The 2.5 hrs when it is an hour less on normal services even with a change. Puzzling
As a resident of RTW, I was interested to read this item and comments.
Some local background:
This was on the front page of the Tunbridge Wells Courier a few weeks ago and I suspect there was an element of "slow news day".
A photo showed a decker with children standing round the driver's cab. Whether they were also standing on the stairwell and/or whether seats were available wasn't clear.
I suspect few travel all the way from Hawkhurst as there is a more direct route from there that doesn't go via Tonbridge. The second 267 journey starts from Horsmonden and this may reveal the principal catchment area - Goudhurst - Horsmonden - Matfield - Brenchley.
The 267 also passes Weald of Kent School and near West Kent College, Tonbridge, so demand for travel to these may explain the routing via the Tonbridge - Southborough - St Johns Road direction. This is a stretch of road notorious for congestion on school days which I would imagine would otherwise be avoided.
Parental choice of school is an emotive subject, but doubtless some parents are prepared for their children to travel longish distances to attend the school of their choice. 'Twas ever thus.
The issue is really whether the bus is overcrowded and if so, on which sections of route. Without the loading figures we are in the dark.
Over to KCC - which I recall is where the Courier left it.
The Freedom Pass scheme is supposed to work on the basis of paying the operators to provide additional capacity where it is needed. It was suggested that this has worked where Stagecoach are concerned but did they also have off peak opportunities they could also use this capacity on? I suspect in TW that Arriva would struggle to do so to the same degree.
So as N90734 asks is there really a capacity problem? It may be that wrong capacity vehicles were being used or perhaps the recent weeks when examinations are held was causing more pupils to travel than had been the case since the high point last Autumn?
The Concessionary passes and free to school for Children are starving bus companies of the revenues & profits needed to provide proper bus services and across the UK the sheme is at breaking point from lack of funding
The solution is to charge pensioners an annual fee for their passes and there are suggestions that this will happen when the new state pension of a £140 a week comes in
With children changing to a more sensible sysyem would cut costs
So charge al children for the first 2 miles(primary schools) & first 3 miles secondary schools) and the councils only reimburse for any distance over that but only if pupils are attending the nearest avaibale school
Re anon on 4/6 @ 15:45
There isn't any free travel in Kent for school children. Those who don't hold Freedom passes, have to pay full adult single fare on Stagecoach as they do not accept or issue child returns before 0900.
KCC reimburses the operator (to a better %rate than concessions) for freedom pass usage and those increases in travel by Freedom holders have led to operators investing in new buses and having to operate additional services/journeys to cater for the increased loads. Stagecoach provides registered local bus services commercially specifically for this traffic. Not sure whether Arriva do same.
As Kent operates a selective school system, these anomalies will persist, whereas within a comprehensive system one goes to the closest school - if Kent were to not operate a selective school system (11 plus exams and Grammar schools are alive and well there) then perhaps one would see less schools traffic over longer distances. And Stagecoach would have a less frequent network as less buses would be required in the peaks - the off peak availability of these buses is maximised by boosting service frequencies in main corridors.
There isn't any free travel in Kent for school children. Those who don't hold Freedom passes,
There is a statutary requirement to provide free travel for school children who live more than 2 miles from their nearest school(under 8) or 3 miles if over 8 so you are incoreect on this
Sorry anonymous at 0905, but I believe that the distance related entitlements were withdrawn when parental choice of school was introduced, being replaced by awards based on household income.
The idea of course is that if you choose to attend a school a long way away, then you pay to get there. This tends to apply to senior children,rather than junior.
Children already in receipt of distance based assistance kept it provided they remained at the same school to complete their education. The last year group on the old system in the authority where I work are leaving school this summer.
One effect of the new system is that many school flows have diminished to less than bus loads, and more parents are driving kids long distances to schools because there isn't a bus!!
The buses are not overloaded; those parents who are vociferously complaining simply don't accept that standing is allowed on a service bus or that the buses are routed in order to serve as many students and schools as possible efficiently, even if it is a fairly long journey for some. It has been pointed out already but remember that these parents are paying just £100 per year for their offspring to get to school and unlimited travel throughout the county, up from £50 in the last academic year. A bargain by any stretch of the imagination. And, by the way, operators don't particularly like Freedom Pass given that the same reimbursement arguments apply as to ENCTS. Predictably, the reimbursement formula has just been reassessed and from September, reimbursement is reduced by 20%. It will be interesting to see what happens to peak services in Kent from September!
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