The cities of Salford and Liverpool elect mayors today. I can’t see much mention of bus services made in any Liverpool manifestos. That’s probably because transport won’t be in their gift. Buses are either the responsibility of commercial operators or the integrated transport authority’s PTE. While there have been past tensions between Merseytravel PTE and the city over the bus service, not even a dominant elected mayor of the dominant Merseyside council has total influence.
In London, the mayoral race may result in lower fares, at a time when provincial fares are rising sharply. 38 per cent of London’s electorate cite “transport” as the most important of their concerns and this, perhaps, is why one candidate is willing to cut bus fares. The other main candidate is pledging to roll out new buses plus protect the network and provide more accessible stops & bus ramps. In other cities, they don’t get such a chance. But neither do they face the costs of franchised operations.
Bristol is like neither Salford nor Liverpool. It has never had an integrated transport authority or PTE (though it might’ve been a candidate). Here, an elected mayor could launch a campaign based on bus service reforms. My guess is that no matter the provincial city, like London, at least 40 per cent would place transport at the top of their wish list for action. Judging by the web reaction to the Bristol news of potential QCs, they would be as popular as the operator seems unpopular. A recent BBC Radio 4 programme on the withering provincial press suggested that the saviour of modern journalism was the interaction of the parallel website. Clearly, no one at the BBC is reading any of the poorly thought out rantings we see daily. But, it’s down to perception and people sometimes stereotypically view buses badly even when they’re good (e.g. Brighton)
Historical note: Bristol city council collaborated with the Bristol Tramway & Carriage Company, later the Bristol Omnibus Company, in running the Bristol Joint Services from 1937 to 1978. BJS was never immune from the difficulties of bus operation and the last decade was punctuated, if I may generalise wildly, by a sharp downward spiral of higher fares and reduced demand, and sometimes-unreliable operations that didn’t quite match expectations. Life has obviously moved on since then but has public opinion of its buses?
So, could a mayoral election campaign coalesce around the single topic of improving bus services, London-style? What happens if the elected mayor cannot deliver QCs owing to the legal process? May be that wouldn’t matter so long as buses were seen to improve, through operator-preferred partnerships. On the other hand, would such a result be unstoppable with a huge elected mandate? And if Bristol joins the bandwagon, what about other non-PTE towns and cities? And even those in PTEs, for that matter?


27 comments:
A few years ago I visited Bristol and had to travel to the suburbs to visit a garden. Apart from being unable to discover in advance what bus departed from which city centre stop the experience wasn't too bad. Buses were reasonably frequent and the corridor I used had real time info displays at most stops. There were no problems with accepting my PlusBus ticket.
However when I had finished my garden visit one of the locals insisted on giving me a lift back to the City Centre even though I was quite happy to take a bus. The locals were incredulous that anyone would use the bus. In London, of course, loads of people take the bus. Not sure my tiny sample says very much but I suspect Bristolians are very much wedded to their cars these days.
I see that First have implemented fare and route changes post April 2012 but it doesn't look like all bad news as a fair number of services improve. If First are reading this please, please put the full City Centre map, including route list and stops, on your website. Just the map without an index is useless. Nice to see that the City Council have created a new travel website.
In London, transport is the most visible responsibility of the Mayor and so looms large in the election. Elsewhere there are many other things to worry about, and I doubt if public transport is such an important issue (unlike potholes and roadworks).
Article re Bristol:
http://www.thisisbristol.co.uk/Row-council-buses-Bristol/story-15977299-detail/story.html
The essence of it is:
"The tipping point came at Easter when First decided to pull the 20, 36 and 51 services on Good Friday and Easter Monday. They will not operate on bank holiday Monday next week."
"He has told First that the recent decision to cut bank holiday services had given the authority "legal justification" to bring in Quality Contracts to regulate services."
And then "A spokeswoman for First said the company had "held brief discussions" with Mr Kent over the letter."
""Bank holiday service provision generally mirrors the level of service that operates on Sundays. Where we operate commercial services on Sundays, we do the same on bank holidays."
First said the 20, 36 and 51 were council-funded on Sundays but not on bank holidays. The company pledged to make sure that the areas served by the 20, 36 and 51 would have some buses on the June and August bank holidays."
Right then - so it's not actually like they ran successful commercial Sunday services on those routes and then suddenly decided to abandon Bank Holidays. They're unprofitable Sunday services that they need council support for, and the council funds Sundays but NOT bank holidays!!
Well, you can hardly blame First for that can you.
Other good bits: "Mr Kent [Bristol Transport Chief] stressed that he believed negotiation and co-operation with bus companies was likely to achieve much more." Right... so why aren't you co-operating with First then?
""I [Mr Kent] cannot allow for a monopoly public transport company to effectively withdraw services without notification and leave whole parts of the city with no form of public transport," he said." Well support services then, as the 1985 Transport Act allows you to.
As someone who works in a local authority transport unit I find it somewhat puzzling (if not downright silly) that the tenders were for Sundays but not bank holidays. All our Sunday tenders specifically include Bank Holidays (including any extra ones that pop up like this year's Jubilee Tuesday) as that is obviously the sensible way to do things! Bristol's elected members should be asking the question internally on this one!!
"Well, you can hardly blame First for that can you."
While I support regulated networks, this certainly does seem odd. To most intents and purposes, Bank Holidays are economically very similar to Sundays - shortened shopping hours, fewer people travelling.
This is reflected by quite a few train services that don't operate on Sundays not operating on Bank Holidays instead.
Neil
"Well, you can hardly blame First for that can you."
While I support regulated networks, this certainly does seem odd. To most intents and purposes, Bank Holidays are economically very similar to Sundays - shortened shopping hours, fewer people travelling.
This is reflected by quite a few train services that don't operate on Sundays not operating on Bank Holidays either.
(previous post deleted due to error)
Neil, most train services do operate on bank holidays; the railways generally operate a Monday service not a Sunday service. The reason for this is operational, admittedly- it's cheaper to run the services than it is to change all the diagrams for one day, because of the way train diagrams interwork- but still.
That seems like a terrible oversight between the council and First. Can't really blame First for it.
On a wider note, I personally wouldn't classify Brighton and Hove as a "good operator"; the fact that the industry sees them as such is rather depressing. B&H's operations are really what the minimum standards should be across the board- clean, reliable, modern- but even then they're not as good as in London.
"Neil, most train services do operate on bank holidays; the railways generally operate a Monday service not a Sunday service. The reason for this is operational, admittedly- it's cheaper to run the services than it is to change all the diagrams for one day, because of the way train diagrams interwork- but still."
Where they are relatively stand-alone you sometimes get a Sunday service (i.e. none whatsoever) on a bank holiday. Bedford-Bletchley is an example.
It seems to depend on which TOC it is.
Neil
Having read the 'quality contracts' for Bristol they are all one sided. There are strict penalties for the bus operator and everything is tied down to a measure, for instance how often buses are cleaned etc. However when it comes to anything the local authority is responsible for then the phrases such as "within a reasonable amount of time" are used, so you cannot measure if the council are actually following their side of the agreement.
So the essence of the story is this:
Local authority withdraws for bank holiday bus services as part of their budget cuts then leader of said authority is surprised when buses don't run. The quoted routes just happen to run through his ward and it just happens to be local elections today. Another classic case of a local politician gobbing off to the paper so he looks like he is doing something, it'll be hollow threats again though.
How does BCC think they will pay for the said bank holiday service under a QC if they'd withdrawn the funding in the first place? BCC can have whatever they want under a QC but it will cost £££££, whichever company has the contract, companies don't do anything without making a profit and profit is not a dirty word.
I have never been a supporter of subsidies for city bus services.the available money should be used to ensure that rural communities can have a reasonable service.
Yet another First story.
One wonders if this blog been won by First from Busing on tender perhaps ??
Background on why Bristol City Council does not support Bank Holiday Services on the First operated tendered routes that sparked this row.
Bristol wanted to attract the other big groups into the tendered market. It retendered all its supported routes as a single contract and this backfired. None of the local independents were big enough to bid for the new contract, where previuosly they did bid and win individual routes. Only First bid, non of the big groups did. The resulting contract cost more than the sum of the old ones, so the council couldn't afford to support bank holiday services.
"Only First bid, non of the big groups did. The resulting contract cost more than the sum of the old ones, so the council couldn't afford to support bank holiday services."
And that is First's problem how? If I were First, I could be very tempted to take some advertisements in the local press explaining the problem.
Do it maturely with some figures, and you might actually win people over.
"I have never been a supporter of subsidies for city bus services.the available money should be used to ensure that rural communities can have a reasonable service."
With city bus services, you'll serve a lot more people for your money, though.
Neil
"Only First bid, non of the big groups did. The resulting contract cost more than the sum of the old ones, so the council couldn't afford to support bank holiday services."
And that is First's problem how? If I were First, I could be very tempted to take some advertisements in the local press explaining the problem.
Do it maturely with some figures, and you might actually win people over.
"I have never been a supporter of subsidies for city bus services.the available money should be used to ensure that rural communities can have a reasonable service."
With city bus services, you'll serve a lot more people for your money, though.
Neil
Blimey, Bristol Council really are incompetent aren't they!!
i suppose bristol city council would rather the routes go to wessex connect... the customers will beg for first to come back
"i suppose bristol city council would rather the routes go to wessex connect... the customers will beg for first to come back"
I think thats precisely the problem BCC have, they have competition but they don't like that competitor so they want to attract another competitor and presumably this will carry on until they get the result they want. i.e. an operator prepared to everything for nothing, put up with continual squeezes on finances from withdrawing tenders and concessions squeezes and jump when the local councillor gob says jump.
Good luck with thar search BCC, I would assume all the other big groups have done their homework on the big Bristol tender, realised what an interfering pain in the @rse the council is and run in the opposite direction.
Those with short memories may have forgotten that the TC had some choice words about First operations in Bristol a few years ago.It prompted one of those 'It's all in hand,things will be great next week' press statements by the former dear leader. The TCs are paid to 'interfere' if things are not as they should be,and jolly good too.
Councils also interfere,but rarely do much about things.Congestion charging for Bristol perhaps? No votes in that,dear chap.
On balance, I understand that Bristol is not an easy place to run buses,and surely the council realise that too.However,maybe it does need a fresh major operator to have a crack.Perhaps those plans for trams or bus priority schemes I read about a few years back need to be dusted off and revisited?
It may surprise some but the big bus issues at the momment are linked to first group. The blog has have other related issues. Would you complain if it was stagecoach? Or go ahead? Or even arriva.
As others have said, there is rather a lot of stuff all of the time about First, but then it's the only major operator making such significant decisions about their business at the present time.
In fact I can't recall a time when any other major bus company was forced to take such drastic action in order to sort itself out.
Stagecoach had to do the same with such drastic action to save its business, remember the share price at something like 13p ! Souter had to buy back shares and the group had a massive write off of the Coach USA business, if my memory is correct !
Absolutely. The Mike Kinski era that saw Stagecoach go into America... it saw the share price more than halve and saw the divestment of UK operations in Stratford upon Avon and in Sussex (Eastbourne and Lewes).
Also, the sale of overseas operations in Portugal, Kenya etc as well as some of the US operations that got them into that mess.
In addition, there was very little investment in new vehicles outside London and the Metropolitan areas. However, Stagecoach turned the corner so who's to say that First can't.
It's a non story from a councillor seeking to gain good press
"Good luck with thar search BCC, I would assume all the other big groups have done their homework on the big Bristol tender, realised what an interfering pain in the @rse the council is and run in the opposite direction."
If the Council is paying, it has the right to impose what it wants on the tendered network.
Neil
Neil, My point about BCC's re-tendering exercise was not that it is First's problem, it clearly isn't it's BCC's error of judgement. They gambled on attracting another big group into the market and lost.
Another issue concerning BCC's plan to go to Quality Contracts is that BCC only covers part of physical Bristol. Much of the city is actually in South Gloucestershire. First's commercial City network covers the entire urban area, so how would BCC amputate the bit within their boundary and what effect would that have on the bits in South Gloucestershire?
http://upload.wikimedia.org/wikipedia/commons/1/17/Greater_bristol_with_everything.png
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