Dire forecasts of a widening gap in service provision come from research sponsored by The P.T.E.G. The MVA report says, by 2014, at its worst, that the English urban bus industry is on course to see:
- Patronage fall by another 20 per cent
- Mileage reduce by 19 per cent and
- Fares increase by nearly a quarter

Look closely at the photographs on the cover of the MVA report and what do you see? The obligatory London bus that, in this case, has no bearing on a report that specifically excludes the capital. At least it isn’t a Routemaster
This assumes that bus industry profit margins continue as now. In other words, the changes in patronage, mileage and fares will result directly from the need to maintain current profitability. The report states, fairly, that it will be the passenger who shoulders the burden and not the operator.The report also speculates upon what might happen were the government to adopt the likely findings of the Competition Commission inquiry into bus services. And, here, conjecture is the word. Operators would then have limited scope to increase fares or reduce mileage. This means the operator is likely to shoulder more of the burden, rather than the passenger, but there would still be reductions as follows:
- Patronage would instead fall by seven per cent
- Mileage would reduce by four per cent and
- Fares would likely neither increase or decrease (in real terms)
No one yet knows whether the CC conclusions will find their way into regulations. It’s more realistic to consider what we do know—i.e. the pressures operators will face. If the report is accurate, this essentially means the decline in ridership is mirrored by an almost identical increase in fares. Just what will the average passenger make of that? Paying more for a substantially poorer service? They won’t like it. They’ll not understand, they’ll think it’s a joke and they’ll want some sort of change…
i MVA report for The P.T.E.G.

25 comments:
It’s interesting that consultants don’t seem to consult with each other
Consultants consulting?
In my experience the main aim of any piece of paid consultancy is to establish the need for further paid consultancy!
Perhaps it is about time the industry consulted with each other and came up with a strategy to actively promote bus travel. With car ownership costs at record levels,surely now is the time to change travel habits.Managing success needs different skills to managing decline.
Today's consultant's reports are just tomorrow's doorstops.The present is hard enough for operators,but many have improved their quality a great deal ...perhaps they need to big themselves up a bit more ?
PTEG's time & (public) money would be better spent answering the question why the bus industry has been more successful at playing its part in delivering passenger growth & the govenment's green agenda in the non PTE city areas eg Nottingham, Brighton etc, than in the PTE areas? I think we all know the answer....
The obligatory London bus is still seven to ten years out of date...
@0916 Anon
Well said Sir!
A question that needs an answer.
The question that needs to be raisd is as to why bus companies have contiually failed to attract passengers.
Clearly there are many significant failings in the industry and a huge gulf between the expectations of their customers and what they actually deliver
A 7% drop in passenger numbers & in my view that figure is in the region of what is likely would result in major cuts to services as many routes are at best marginal with regards to profitability
Anons at 08:39 and 09:14 are spot on - consultants will never do anything other than suggest change, it's not in their interest to do anything else. The trouble is that far too often they don't fully understand the subject and then present a report to people (outside the industry) who don't sufficiently understand it either. The industry needs to present a united face against a ot of this nonsense, showcase the many successes and lobby for sensible changes that will lessen the beauracratic overheads that prevent so much development.
Anonymous said...
"The question that needs to be raisd is as to why bus companies have contiually failed to attract passengers."
Any evidence for that statement, please?
If you cannot see that passenger numbers on buses has not fallen significantly then you do not understand how to read the figures.
If you strip out the Free travel you will see that the underlying figures shows a very big drop.
The current system of extensive free travel for pensioners & students and other groups is clearly no longer viable and it is this that has been stopping numbers falling through the floor
Anonymous said...
"If you cannot see that passenger numbers on buses has not fallen significantly then you do not understand how to read the figures.
If you strip out the Free travel you will see that the underlying figures shows a very big drop."
Which figures? You haven't provided any.
You have also contradicted yourself in the two paragraphs quoted, if you read them through.
Any bus company using consultants are simply revealing their own inadequacy.This particular effort is just what it appears to be.An attempt to bolster subsidy of one sort or another to be shared among their stakeholders.
Anonymous said...
"Any bus company using consultants are simply revealing their own inadequacy."
If you read the post carefully, you will see that this particular research was not commissioned by a bus company, but by the PTEG.
"Any bus company using consultants are simply revealing their own inadequacy.This particular effort is just what it appears to be.An attempt to bolster subsidy of one sort or another to be shared among their stakeholders."
Mr Glum is on fire today, three inaccurate posts containing claims without substance but the quote above is my particular favourite.
Read who commissioned the report before posting drivel - even by recent standards this is an epic fail on the part of Mr Glum!
PTEG have a vested interest in doom-mongering about buses.
They know that negative messages are likely to put people off buses and deprive them of political support on bus lanes etc. They hope they can then take them over so there will be mnre jobs and promotions for their bureaucrats.
The bus industry will successfully adapt to whatever happens. Its the passengers who pay for PTEG, ITAs via taxes and loss of marginal services. I cnanot understand why this goverment do not scrap the ITAs.
Bus companies seem to fall into 3 categories nowadays. The top notch excellent ones (Brighton & Hove, Trent, Nottingham, Lothian etc - and Stagecoach ?) are very good at properly understanding what the potential passenger needs to have before he travels - quality timetables and general literature everywhere, clean modern buses, smart and polite drivers, top reliability.
The second notch (Arriva, First and quite a few others) make half-hearted attempts that never quite work in practice. They never seem to invest in the future and everything is just 'make do and mend'.
The bottom notch are those (fewer?) remaining cowboys who only survive because some of the travelling public and/or councils supporting services can only ever see the cheapest price as the answer to everything.
If we're not careful, we'll look back in 10-20 years time and see that it is the current period when we went even further downhill, just when competition with the car should be at it's most advantageous.
If we are seeing passenger numbers falling (and I don't have any evidence one way or the other), I'd suggest it's partly because overall traffic levels are also falling. On average, my journey to/from work is a good 5 minutes quicker now than it was a year or two ago. And that isn't down to improvements in the road network, because there haven't been any. Traffic on the roads has noticeably reduced, at peak times and during the daytime – so it shouldn't be any surprise if traffic on the buses, barring over-60s, is also falling.
Bus companies are giving up on routes to cut costs.
South Wales council owned operator Newport Transport is giving up several routes from next month
We have the same daft situation with subsidiesed school fares.
Why should a child automaticaly be entittled to Free travel just because they live over some arbitary distance from the school
In some cases one familly can get free travel and another no free travel just because they live a few door further away yet the fare is exactly the same.
At the very least the system should be changed so that only the EXCESS distance is FREE. ie everyone pays the fare for the first 3 miles.
THat would be a fairer and cheaper system.. Where multiple operators are inan area a notional average fare could be used rather then calculate each case
Already cuts to Concessionary fares schemes are coming. The first change is the discontinuance of the Half fares on National Express this schemes finishes on the 31st October
Anonymous at 1217 seems oblivious to the fact that since 2006 paying passengers have been steadily declining simply BECAUSE of the take up of concessionary passes...
The effect is, of course, exacerbated by further paying customers being literally crowded off buses by huge numbers of OAPs...
I work in Worthing, Gods Waiting Room on the South Coast and you just would not believe what I see throughout the summer months
It is clear to most people that the current Concessionary fares system is not working and is far to expensive.
The original concept that it would increase off peak usage and bring in a small amount of additional revenue has long siince gone.
In most areas the majority of passengers are using Concessionary fares. Concessionary fare usage is ing small increaes as well whilst the number of fare paying pssengers in general are continuing to decline. This is leading to even greater strains on the already brocken funding system for the passes.
The ability of the bus companies to pass on some of the costs to the fare paying passengers no longer works neither as more of them just vote with their feet.
THe scheme has also driven the poor image of buse service down lower as they are now seen to cater only for the bottom 20% of the market and they ignore 80% of the market.
I think the Consultants report is not far off the mark. Bus services are likely to see significant drops in fare paying passengers.
Fares in many areas are now so high taxis are actually cheaper. A crazy situation and of course taxis are quicker.
Commuters are now starting to get together and hire a taxi for their weekly commute and the saving over commuting by car or bus can be considerable.
The bus is now pricing itself out of the market particularly with the relative low reliability and standards of bus companies
Given that most bus services are only marginaly profitable they ought to be very concerned about this trend but most are not. I expect they feel the government will just give themmore funding
Anonymous said...
"Fares in many areas are now so high taxis are actually cheaper."
Now? I started work in the bus industry in 1975, and that situation existed even then in some cases, for groups of three or four people. I guess you will find it is only true now for groups as well.
It's perhaps worth bearing in mind that we have heard all of this doom and gloom before, notably immediately prior to deregulation in 1986. Then we had a 'Save our Buses' campaign. What actually happened? In fact, the industry demonstrated that it is flexible and can adapt to new conditions, and has managed to introduce new innovations. Of course that is a generalisation, the picture is undoubtedly not 100% consistent across the country, but I think there are just as many grounds to believe that the industry will rise to the current set of challenges, as there are to be worrying about 'Doomsday'. Let's try to be positive on a Bank Holiday Monday!
Incidentally, apropos innovations, you will be hard pressed to find local buses in Germany with things like leather seats or WiFi, though I think most of the old hard plastic or plywood seats have gone now!
The Edinburgh Tram schemes fiasco gets ever bigger. The council having curtailed the line for the seond time as costs spirral out of all control are set to go over £1B.
Now the scheme has hit another big problem. The government is now withholding £70M of the funding. This represent the funding for the section of line not now being constructed.
Which government has witheld funding? Scottish or British?
Anonymous said...
"Which government has witheld funding? Scottish or British?"
Full details on the BBC website:-
http://www.bbc.co.uk/news/uk-scotland-edinburgh-east-fife-14713476
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