Wednesday, 18 November 2009

Better Off?

Will Plymouth Citybus be better off under Go Ahead ownership?

There are strong reasons why it might be, although Plymouth will lose the social dividend that comes with municipally-owned operations.

  1. There will be safeguards and promises of investment & innovation that generally come with the securing of preferred bidder status. Promises are all part of the mix and post-Bournemouth privatisation Go Ahead will be well aware of them.

  2. Go Ahead (and rival Stagecoach for that matter) has a good reputation at innovation and marketing.

  3. As a distinct advantage, Go Ahead runs things locally. This will perhaps offer a face-saving option to those locals who point-blank oppose any sale. It should hone local brand awareness.

  4. Go Ahead’s bus businesses are market-driven and successfully and that includes in competitive situations (e.g. Oxford, Bournemouth) and where there is a monopoly (e.g. Brighton, Isle of Wight). All the above have seen consistent and impressive increases in ridership.

  5. Go Ahead has much experience in traditional coaching and its potential acquisition of Citybus is most likely to protect Plymouth Citycoach, once doomed as unprofitable but also much respected locally.
May these are reasons why the unions seem to have moved from anger towards acceptance (as reported on Plymouthian Transit). So much for the positives. Let’s consider some realities.
  1. Go Ahead’s had to square up to poor performance across its Go South Coast subsidiaries and that’s been painful at both Wilts & Dorset and what is effectively now a W&D outpost, Bluestar. In spite of some bitterness, Bluestar is fixed—ser 1 even won this year’s UK Bus Awards marketing award. You sense that there’s more work to do at W&D.

    It’s not been entirely pain-free at Southern Vectis. Recent concessionary travel-related trimming has proven unpopular but, even so, services are still stronger than or at least as strong as before SVOC rebranded recently.

  2. It’s true that there’ve been innovations. After its introduction, Morebus won a prestigious national marketing award though anyone could’ve made money at the expense the former municipally-owned Yellow Buses. But W&D has backtracked not only on some core services but also from some of its more frivolous excesses in Bournemouth (remember the Orange Circle?).

  3. Go Ahead subsidiaries aren’t actually as locally managed as we all like to think but compared to the Three, including Stagecoach, at Go Ahead there’s less head office “interference”. We should be under no illusions as to the fact that Go Ahead is a quoted PLC and, as such, will never entertain its subsidiary businesses announcing UDI.
Let’s not forget that Citybus already operates a good fleet and at good frequencies. It’s prepared to operate commercially some evening work (the social dividend). Citybus sits more comfortably with Warrington & Lothian than with the likes of Islwyn and Eastbourne. You might argue that it doesn’t need a Go Ahead helping hand.

But what’s now changed is First Devon & Cornwall’s new competition. First’s move deliberately tries to safeguard its position in what has now become an uncertain marketplace. First had little choice as, post-Preston (and at the time post-Eastbourne), buying Citybus was not an option—and this in spite of First’s previous overtures to the council. But First’s move effectively means that without a sale, Citybus may now struggle.

*Not* selling could therefore be more disastrous for Citybus than selling.

i Plymothian Transit is covering the Citybus sale

11 comments:

Anonymous said...

"In spite of some bitterness, Bluestar is fixed—ser 1 even won this year’s UK Bus Awards marketing award."

What do the first four words mean? Are you bitter that Bluestar is fixed or won an award?

Dennis Dash said...

I think Busing is indicating that the journey Blue Line has travelled on route to it's transformation into BlueStar has seen some tough decisions, including some redundancies.

No one would argue that BlueStar is not now at least well on it's way to recovery, although I don't think it's quite there yet - the image locally still needs work and service delivery still falls short, although the company (on it's facebook pages) do recognise this.

Anonymous said...

"We should be under no illusions as to the fact that Go Ahead is a quoted PLC and, as such, will never entertain its subsidiary businesses announcing UDI."

UDI?

JimmyMac said...

I don't believe that First wouldn't have been able to buy Plymouth Citybus. True, it may have been referred to the Competition Commission, but I think they would have eventually given the thumbs up - or at least that's the way it would have been prior to Ugo bus phase 3, which makes the situation more akin to Preston than Eastbourne.

I'm a strong supporter of the municipal concept, but it seems like the current administration at Plymouth City Council is being ideologically driven on this matter and will not change their mind. So if they're not willing to show support the company, for whatever reason, then perhaps it's for the best that it is sold to Go Ahead.

But this is a once-in-a-lifetime decision, there's no going back on it. Part of me hopes that the people in charge are made to see how controversial a decision this is come the next local election.

Anonymous said...

Crikey... I'm sensing a bit of a downer on Go-Ahead with this post!

Anonymous said...

Go-ahead is thankfully still a domestically-owned group,and not funded by any foreign governments.

Let's not forget it has not made any hostile moves in Plymouth...it's their council that wants to sell it,and they may still decide against the sale.

Anonymous said...

I'm quite sure that GoAhead - or Stagecoach - would be ideal buyers at Plymouth. I'd be very wary of most others, particularly First.

cold head said...

"Go Ahead subsidiaries aren’t actually as locally managed as we all like to think but compared to the Three, including Stagecoach, at Go Ahead there’s less head office “interference”. We should be under no illusions as to the fact that Go Ahead is a quoted PLC and, as such, will never entertain its subsidiary businesses announcing UDI."

I never thought the GA cos could be, so free as some thought. Ultimate direction and policy has to come from the top, but execution method local to obtain the group aims.

"UDI?" Unilateral declaration of independence": used when Smith rebelled in the then Southern Rhodesai.

Stevie D said...

I grew up in Croydon, and throughout my time there, Metrobus was a burgeoning business, and this has continued after they were bought out by Go-Ahead: winning TfL tenders left, right and centre; frequencies increased again and again (the route nearest my parents went from 1bhp to 3bph to 5bph to 8bph); new and improved routes outside the London area as well; a good fleet and buses generally appropriate to the needs of the route.

I was always impressed by their level of service, and while in any large organisation there was the occasional bad egg, on the whole the drivers were as good as you could hope for, and the whole set-up showed a professionalism and customer focus that few other operators can match.

Go Go-Ahead!

Busing said...

Thank you all for your comments. May I confirm that:

1. UDI means, as Cold Head states, unilateral declaration of independence, as practiced by Ian Smith, former prime minister of Rhodesia .

2. Today’s post wasn’t designed to be either pro- or anti-Go Ahead; rather it was supposed to be balanced. Apologies if I failed to hit the target on that.

3. My reference to “bitterness” at Bluestar reflects the journey, as Dennis Dart puts it, along which the operator has travelled. I am delighted that Bluestar is (almost?) fixed and that the organisation won a top award this month.

Anonymous said...

"It’s not been entirely pain-free at Southern Vectis. Recent concessionary travel-related trimming has proven unpopular but, even so, services are still stronger than or at least as strong as before SVOC rebranded recently."

Hmmm - even after the December 20th changes, the tally against pre network change is as follows:

Route 1 4/ropey 6 bph to 10 bph
Route 2 2 bph extended to Ryde
Route 3 1 bph to 2 bph
Route 4 1 bph down from 2bph, but good part of original trade was on route 9
Route 5 Stays at 4 bph
Route 6 2 hourly to hourly
Route 7 Part Hourly to Hourly throughout
Route 8 Ropey 1bph to 2 bph
Route 9 Ropey 4bph to 6 bph
Route 38 Still 2 bph
Route 14/16 still 2 bph to St Helens and Bembridge and 1 bph to Saeview in new 8

The routes that have gone are basically those that were funded by IW Council, where against pre change, they have either stopped paying altogether, or run less in house.

The peaks are much strengthened on the main network where buses used to disappear for schools, and evening service is much better. Sundays are fabulous by comparison.

So in fact, across the commercial network, far from having reverted to 'pre change', the network is still a vast vast improvement. Have a look at the last pre change timetable and compare it with the 20 December ones and you'll remind yourself of just how ropey the old network and services actually were, and indeed just how good the current is for a rural seasonal island. many other areas of the UK would give their right hand for the SV commercial network.

Southern Vectis passenger numbers are STILL rising, even with the peripheral tendered routes gone. This year they will carry around 8.5million passengers compared to 5.28million in the last year of the old network.

Finally, to look only at the network, and to refer to the changes as a 'rebranding' does huge dis-service to the wider cultural changes that have been made. The 'rebranding' was just a part of the wholescale reinvention of the bus on the Island by the company as a usable form of high quality public transport.

They clearly haven't finished yet, and far from the product in its whole sense being diminished, they are now working on some really innovative and detailed projects with Bus Users UK at their side, especially in areas like on bus and street information and publicity, and customer service.

I reckon there's still much more to come from SV that the rest of the industry will want to follow!