We promised the results of our recent web survey, which asked readers to nominate their favourite Big Five web presence.
We asked, “Which in your opinion is the best of the Big Five websites?” Stagecoach was by far the leader, with just about half those responding leaning in their favour. We were surprised that Go Ahead did so well, as next best, given that each of its subsidiaries offer unique sites. First Group came next—just—and then in another surprise, Arriva and National Express came in near enough together. You will recall that Arriva did well in the Investis survey, the reason for the survey in the first place.
Those who voted Stagecoach as best tended to split their least preferred vote reasonably evenly among the other four.
Thanks to all who voted. Feel free to agree or disagree with the results.
2 comments:
Having used these myself in presentations down the years (!) I'm always suspicious of these bland pie graphs... so go on, enlighten us do... how big, in terms of numbers, was the total response?
Hope this won't make you blush too much :-)
I've not had a lot of cause to use Stagecoach websites, but when I have done, they generally seem pretty good.
Metrobus is excellent, I have no idea if other Go-Ahead divisions are of the same standard.
First's have their good points but are often let down by a few niggling details.
I don't have one good word to say about Arriva's website...
In general I'd rank Transdev group websites fairly high up the list, although there is plenty of variation between the divisions.
(Of all the bus companies serving York and North Yorkshire, Transdev Coastliner is the only one that I would say has a good website)
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